FAQ

Frequently Asked Questions

How can I contact you?

To contact us at any time, please visit our Contact Us page, and we will get back to you as soon as possible.

What is your shipping policy?

Shipping is FREE on all orders to the US, Canada, UK, Australia, and New Zealand. Orders are processed in 1-3 business days; delivery takes 7-12 business days in the US and 10-15 business days elsewhere. Please read our full Shipping Policy.

How can I track my order?

Once your order ships, you will receive a tracking number by email. Track your order here at any time.

What is your return policy?

If you are not happy with your purchase, contact us at info@moditechs.com within 30 days of delivery and we will arrange a return or replacement.

What payment methods do you accept?

We accept all major credit and debit cards through our secure checkout.

Are your products covered by a warranty?

Yes - every product is covered against defects for 30 days from delivery. Contact us with your order number and a photo of the issue.